Serving New Castle County, Delaware

Gas service, coordinated. Communication, managed.

We act as your liaison to simplify the utility process, reduce delays, and keep your projects on schedule from start to finish.
What we track
Every active project
Applications and documentation
Utility
Engineering review requirements
Utility
Scheduling windows
Utility
Contractor readiness
Contractor
Inspection outcomes
Inspection
Reviewed weekly

Every call, email and scheduling change is documented, and clients receive weekly updates on active projects.

Coordination

between utilities, contractors, inspectors and owners

Communication

managed between all parties, with weekly updates

Accountability

throughout the utility installation process

Transparency

consistent status updates to every client

The problem

Many gas delays come from coordination, not technical issues

Poor communication between utilities and contractors, missed inspections, scheduling conflicts and incomplete applications all lead to lost construction time and higher project costs.

Common problemHow we coordinate it
Incomplete application processesReceipt of applications and documents confirmed with the utility
Scheduling conflictsContractor readiness coordinated before utility scheduling
Missed inspectionsContractor work verified complete before the inspection request
Poor communication between partiesWeekly updates and written follow up on every discussion
Services

Three services, one point of coordination

For homeowners

Residential Gas Service Coordination

New gas service installations, generator gas lines, pool heater gas service and gas conversion projects.

Pricing
$350 to $1,000

Flat rate per project

For builders and contractors

Builder and Contractor Utility Coordination

For builders, developers, plumbers, HVAC contractors and excavators, per project or on a monthly retainer.

Pricing
$1,500 to $7,500+

Per project, depending on project size

For stalled projects

Utility Delay Resolution and Escalation

Premium emergency coordination services for projects that have stalled or been delayed.

Pricing
$500 to $2,500+

Per emergency project

Monthly retainers

Ongoing coordination for builders and developers.

Small builders
$2,000 to $4,000 per month
Mid size builders and developers
$5,000 to $10,000 per month

Coordination only, no installation work. Your licensed contractors do the physical work. ClearPath does not provide engineering, legal, licensed contracting or utility installation services. Coordination services do not guarantee utility timelines or approvals.

Who we serve

One point of coordination between every party on the job

We work between utility companies, contractors, municipalities, inspectors and property owners.

Clients

Residential builders

General contractors

HVAC contractors

Plumbing contractors

Excavation companies

Developers

Homeowners

Project types

Residential builders

New service, generators, pool heaters and conversions

Multi residential

Multi lot development coordination

Commercial

Natural gas utility infrastructure

How it works

Every project runs the same documented path

Standard operating procedures cover intake, setup, utility coordination, inspection, escalation and closeout.

01

Intake and agreement

Consultation call, project details collected, project ID assigned, agreement signed, utility account and ownership authorization verified.

Start
02

Setup and stakeholders

Permits and plans uploaded, every contact identified, communication channels opened, preliminary timeline created.

Setup
03

Utility coordination

Project status verified with the utility, receipt of applications confirmed, engineering review requirements verified, scheduling windows tracked.

Ongoing
04

Inspection coordination

Contractor work verified as complete first, inspection scheduled, outcomes and corrective actions tracked.

Before inspection
05

Escalation when needed

Delays are identified, the root cause is found, and you are notified of the status and proposed resolution steps.

If delayed
06

Closeout

Installation completion verified, inspections and approvals confirmed as final, final project summary provided.

Completion
What you get

What happens while your project is active

When What happens What you receive
Ongoing Utility contact and status checks Confirmed status on applications and reviews
Weekly Project timeline review Delays identified against expected scheduling windows
Weekly Project updates An update on every active project
Every message Client communication A response within 24 hours
If delayed Standard escalation Utility representative contacted, then a supervisor if there is no response within 48 to 72 hours
Escalation

When a project stalls, escalation follows a set path

Every step is documented and kept factual and professional. Regular communication continues with all parties until the issue is resolved.

Standard escalation
01
Verify documentation, permits and contractor work are complete.
02
Contact the assigned utility representative for a status update.
03
Follow up by email documenting requested actions and timelines.
04
Escalate to a utility supervisor or scheduling manager if there is no response within 48 to 72 hours.
05
Coordinate with municipal offices if permit or inspection issues exist.
06
Request review from utility regional management if delays continue.
07
Prepare a written escalation summary with the timeline, documentation and communication logs.
08
Submit a formal escalation to the regulatory authority if necessary.
Emergency escalation
For delays that affect closing dates, raise safety concerns or cause contractor shutdowns.
01
You are notified of the critical delay status right away.
02
Utility emergency coordination or management personnel are contacted.
03
Expedited review or emergency scheduling assistance is requested.
04
Daily status updates until the issue is resolved.
Coverage

Service Area

New Castle County

Primary market
Questions

Common questions

Do you install the gas line?

No. ClearPath acts solely as a consultant and liaison. Your licensed contractors do the physical work.

Can you guarantee a gas on date?

No. Utility scheduling, approvals and installation timelines are outside our control, and coordination services do not guarantee them. We track each step, follow up with every party and keep you updated on the current status.

What types of projects do you coordinate?

Natural gas utility coordination for residential, multi residential and commercial projects.

When should I contact ClearPath?

For a new build, reach out once the site has been cleared. If you’re converting an existing property to natural gas, contact us when you’ve decided to make the switch.

How does ClearPath charge for its services?

ClearPath charges a flat fee per project for residential coordination and emergency escalation. Builder and developer work may be priced per project or through a monthly retainer. Some commercial work may be billed hourly.

Book a consultation

Send us the project details. We will start with a consultation call.

Share the property address, scope of work, contractor information, utility provider and target timeline, and we will follow up to schedule the call.

Coordination only, no installation work
Consultation request